Sorry we are closed

Due to the COVID-19 public crisis we are closed until further notice.
If you have an upcoming booking and want to find out more,
please follow the FAQ’s link below.

Why are you closed?

It wasn’t an easy decision to make, but following Public Health England guidance, we are closed until further notice. We have a duty of care to you, our customers, and our guests to ensure prevention and containment.

I have an upcoming booking, what do I do?

Don’t worry! We can rearrange your booking for you when we re-open, right now we don’t have a set date. You will receive an email from Ticket Co (our external ticketing provider) explaining what you need to do. You will be able to either get a refund or a voucher for a future date, we would love to see you again soon.

Are all venues closed?

Yes, we are closed in all five locations: Liverpool, Leeds, Manchester, Oxford and London.

When will you re-open?

We will re-open when is safe to do so and when advised to by Public Health England. We will make sure that this is clear on our website and social accounts. Please remember that the customer service team will be available to help you even though our venues are closed.

How do I get a refund for an upcoming booking?

To request a refund for a ticket where the date has already passed, you would need to contact the customer service team directly to discuss this further. Please send them a copy of your booking confirmation so that they can help you as quickly as possible.
You can contact the customer service team via email on customerservice@junkyardgolfclub.co.uk, via Facebook messenger on @junkyardgolfclub or via live chat on the website – just click the pink “help” icon in the bottom right hand of the website home page.

I’d like to speak to someone about something different, help!

No problemo! The customer service team are on hand to help you with anything you need!

Opening times for customer service are:
Monday 10:00am – 23:00pm
Tuesday 10:00am – 23:00pm
Wednesday 10:00am – 23:00pm
Thursday 10:00am – 23:00pm
Friday 10:00am – 23:00pm
Saturday 10:00am – 23:00pm
Sunday 10:00am – 21:00pm

Please note that these times may change in the coming weeks – keep an eye on socials for updates!

What precautionary measures are we taking as a business?

We are carrying out all measures outlined to us by Public Health England across our entire business to support our staff and sites.

I haven’t booked, but want to, when can I?

At the moment, you will be unable to book until we are open again. Feel free to drop us a message for more information, but please be patient and understanding we may not be able to answer your question at this uncertain time.

Booked a large booking with us?

Please contact the bookings team member that you booked this in with, alternatively email katie@junkyardgolfclub.co.uk for large bookings in Manchester, Leeds & Liverpool, and jacob@junkyardgolfclub.co.uk for large bookings in London & Oxford

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