WHAT ARE COOKIES?
A cookie is a small data file which is stored on your browser or the hard drive of your computer (or other electronic device) when you visit our site.
THE TYPES OF COOKIES WE USE
We use the following cookies:
- Strictly necessary cookies
These are cookies that are required for the operation of our site.
- Analytical/performance cookies
These types of cookies allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are able to easily find what they are looking.
- Targeting cookies
These cookies record your visit to our site, the individual pages you have visited and the links you have followed. We will use this information to make the content of our site and advertising more relevant to your interests.
In respect of strictly necessary cookies, the legal basis for processing your personal data is that it is necessary for our legitimate interests (in order to operate our site and run our business, provide administrative and IT services, to secure our network and prevent and detect fraud).
We use Hotjar and Google Analytics in order to optimise our site and user experience.
We also use MailChimp to monitor and improve the effectiveness of our marketing communications, which include monitoring or tracking responses and engagement. Mailchimp is an email marketing service which uses Google Analytics to track how many people open our emails and which features they click on. This information enables us to make our marketing campaigns more effective and suitable to our customers.
THIRD PARTY COOKIES ON OUR SITE
We only use third party cookies from our trusted partners, who help us improve our site by allowing us to understand your experience of our site.
Please note that third parties (including, for example, advertising networks and providers of external services such as web traffic analysis services) may also set cookies on our site, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. If you want to block these external cookies, you would need to do so at the original source or through your web browser settings (see ‘How you can manage your cookies’ below).
THIRD PARTY WEBSITES
We may include links on our site to other websites, including, for example, our ticketing provider (currently TicketCo). Please bear in mind that these third party websites will have their own privacy and cookie policies that will govern the use of any information you submit on those websites. We recommend you read their policies as we are not responsible or liable for the privacy practices of third parties.
HOW YOU CAN MANAGE YOUR COOKIES
The browsers of most computers, smartphones and other electronic devices are typically set up to accept cookies. If you wish to amend your cookie preferences and block cookies for our site or any other website, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this.
More information about how to disable cookies can be found at www.allaboutcookies.org.
You can opt-out of Google Analytics by following the instructions provided by Google here.
You can opt-out of the creation of a user profile by Hotjar, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
Our cookies do not compromise your security.
Our cookies will leave a record on your computer, smartphone, tablet or other device that someone has accessed our site from that device, but nothing further. Our cookies do not enable us to access any other content stored on your device, other than technical data (such as your IP address and our cookies) as described above.
MORE ABOUT YOUR PRIVACY